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Terms & Conditions

The ground rules for using our website and working with us — fair, readable and free of gotchas.

  • Effective: October 2026
  • Governing law: India

These Terms & Conditions ("Terms") govern your use of the Topseoservices website and the digital marketing services we provide. We've written them in plain language — if anything is unclear, ask us before signing anything.

1. Acceptance of These Terms

By accessing this website or engaging Topseoservices for any service, you agree to these Terms & Conditions. If you do not agree, please do not use the website or our services. Specific engagements may be governed by a separate written agreement or statement of work; where those documents conflict with these terms, the engagement document prevails for that engagement.

2. Services and Scope

Topseoservices provides digital marketing services including SEO and AI search optimisation, paid advertising management, social media marketing, content production, website design and development, and related consulting. The exact scope, deliverables, timelines and fees for your engagement are defined in your proposal or statement of work.

Requests outside the agreed scope are quoted separately before work begins. We will never bill you for out-of-scope work you haven't approved in writing (email or WhatsApp counts).

3. Free Consultation, Free Audit and 7-Day Trial

Our free consultation, free marketing audit and 7-day free trial are provided at our discretion and subject to capacity. The trial covers the services stated at onboarding, requires no advance payment, and may be cancelled by either party at any time during the trial period without obligation.

Trial and audit findings are estimates based on information available at the time; they are not guarantees of future performance. Marketing results depend on factors outside any agency's control — your market, competition, pricing, product and operations.

4. Client Responsibilities

You agree to provide timely access, information, approvals and feedback reasonably required to perform the services, and to ensure all materials you supply (logos, content, claims, credentials) are accurate and lawfully yours to use. Delays in approvals may shift timelines accordingly.

You are responsible for the accuracy of business claims used in your marketing, compliance with regulations applicable to your industry, and for honouring any offers or pricing your campaigns advertise.

5. Fees, Invoicing and Payment

Fees are stated in your proposal and invoiced per the agreed schedule — monthly retainers are invoiced at the start of each service month unless agreed otherwise. Invoices are payable within 7 days of receipt. Ad spend is separate from service fees and is paid directly to platforms or reimbursed as agreed.

Late payments may pause services after written reminder. Fees do not include taxes; applicable GST is added as required by law.

6. Performance, No-Guarantee and Honest Expectations

We commit to professional, diligent work using current best practices. We do not guarantee specific rankings, lead volumes, ROAS or revenue figures — no honest agency can, because search engines and ad platforms are third parties whose algorithms we neither own nor control. What we do guarantee is transparency: every month you see exactly what was done and what it produced.

Timeline estimates (for example, SEO momentum in 3–6 months) are typical ranges from our experience, not promises for your specific market.

7. Intellectual Property

Content, creatives, code and strategy documents created for you under an active, paid engagement become yours upon full payment. Our pre-existing tools, frameworks, internal processes and reusable components remain ours; you receive a licence to use their output within your business.

Your trademarks, brand assets and business data remain yours at all times. We may reference our work for you in case studies and portfolios unless you ask us in writing not to.

8. Advertising Platform Terms

When we manage campaigns on platforms such as Google, Meta, LinkedIn or Amazon, your use of those platforms is additionally governed by their own terms and policies. You are responsible for maintaining platform accounts in good standing, including payment methods and disputes with the platforms themselves.

9. Confidentiality

Both parties agree to keep non-public business information — strategies, data, pricing, credentials — confidential and to use it only for the engagement. This obligation survives the end of the engagement.

10. Limitation of Liability

To the maximum extent permitted by law, Topseoservices is not liable for indirect, incidental or consequential losses — including lost profits or lost data — arising from the services. Our total liability for any claim is limited to the fees you paid us in the three months preceding the claim. Nothing in these terms limits liability that cannot be limited by law.

11. Termination

Either party may end a monthly engagement with 30 days' written notice. On termination, we provide a handover of account access, assets and documentation for work completed to date. Fees for work performed until the effective termination date remain payable.

12. Governing Law

These terms are governed by the laws of India. Disputes will first be addressed through good-faith discussion; unresolved matters are subject to the jurisdiction of the courts at Chandigarh, India.

13. Contact

Questions about these terms? Email nehaguptadigital83@gmail.com or call +91 80544 36817 (Mon–Sat, 10 AM–7 PM IST).

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